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Getting started

Velnor puts listening, creating, approving and publishing on social in one place, in Arabic as much as in English.

1. Get an account

Velnor is in early access. Ask for an account from the home page; your organisation is set up for you, and you sign in to the app. Invite your team in Members, and give each a role in Roles.

2. Describe what you sell

Open Catalog and add your products and services, or import them from a CSV file. Posts, campaigns, offers and forecasts all use it.

3. Set your brand kit

In Brand kit, set the logo, colours, fonts and voice. Every render and every AI draft uses them, along with the rules that keep content on brand.

4. Start listening

Add a Monitor for your brand, a topic or a campaign. Each check looks for a spike, a turn to the negative, and accounts working together, and raises an alert with its evidence. To look into a topic once, use Research.

5. Make, approve, publish

  1. Set the steps every piece of content passes in Approval flow.
  2. Connect your own pages and accounts in Publishing accounts.
  3. Make a post in Content, by hand or with AI.
  4. It waits in Approvals until each step decides. Nothing is published until it is approved.
  5. Schedule it. The Publish queue shows it as published only once the platform confirms.

Next

  • Concepts: monitors, alerts, the catalog, approvals and publishing.
  • Answer comments and messages from the Social inbox.
  • Find prospects in Leads, after you describe your Ideal customer.